We're here to help! Get in touch with our team for any questions or assistance.
Fill out the form or reach out to us directly using the contact details below.
123 Travel Street, Lusaka, Zambia
+260 772 123456
info@luxstay.com
Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 9:00 AM - 6:00 PM
To make a reservation, simply browse our available properties, select your desired dates, and click the "Book Now" button. You'll be guided through a simple booking process where you can provide your details and payment information.
Our cancellation policy varies by property. Generally, you can cancel free of charge up to 24-48 hours before your check-in date. Please check the specific cancellation policy for your chosen property during the booking process.
Yes, many of our properties offer discounted rates for long-term stays (typically 30 days or more). Please contact us directly for information about long-term stay options and pricing.
You can modify your reservation by logging into your account and accessing your dashboard. From there, you can view your upcoming reservations and make changes to dates or other details, subject to availability and property policies.
We accept various payment methods including credit cards (Visa, MasterCard, American Express), mobile money, and bank transfers. All payments are processed securely through our encrypted payment system.